Security at Mitel

Security of IP Telephony communications is very important for you and your business. Mitel recognizes and addresses this with measures to protect business communications from security threats today and ongoing diligence to ensure the security of future communications. This includes Mitel’s ongoing support and active participating as a member of the VoIP Security Alliance (VOIPSA), the first and only group of industry professionals solely and holistically dedicated to VoIP security and education.

For the purposes of security, Mitel considers the network a hostile environment, whether a private Local Area Network or the public Internet. Products must be resilient to attack and support secure communications and access. Best practices enhance the integrity and immunity of communications services.

Supporting secure communications within an IP Telephony system addresses the following issues:

• Confidentiality
  The need to protect transmissions, whether for voice streaming or data services, to prevent eavesdropping or interception of conversations, call control signaling or passwords
• Integrity
  The need to ensure that information is not modified by unauthorized users and to unequivocally prove a user or application is actually authorized to perform the task/function they are requesting, be it a voice call or configuration change.
• Availability
  The need to ensure the operation of the communication system is not adversely affected by a directed denial of service attack, an inadvertent network storm or a malicious computer worm or virus

CONTACT INFORMATION

If you believe you have found a security issue with a Mitel product, please e-mail the Mitel Product Security Team:

security@mitel.com

To use encrypted e-mail, you may download our PGP key by right-clicking on this link saving the file.

The key fingerprint is: 
94E3 A983 1FE9 C7B2 875B 7E1E 7BBD E770 69D5 2F27

The key is also available from public key servers as key ID 69D52F27.