Microsoft

Organizations are looking towards advanced communications solutions in order to compete in a “flat world” where barriers to real-time communications do not exist and accessibility to federated clients, partners and suppliers is increased. Presence, availability, and in-the-moment collaboration and decision-making are major elements that drive business process improvement and enhance information worker productivity in a community of users. Through unified communications, information workers communicate seamlessly across different communication devices and business applications, relying on technological convergence to IP-based systems.

Mitel®, a leading provider of IP communications solutions, has partnered with Microsoft® to provide an end-to-end unified communications solution. Mitel® established itself as an early innovator in the Microsoft Real-Time Collaboration (RTC) ecosystem in 2004, and has since been on a collaborative path to bring extended telephony integration and advanced voice solutions to the Microsoft® Office environment.

Today, this integration of Mitel’s IP Communications Platform and rich voice applications demonstrate the interoperability of Microsoft's unified communications technologies: Microsoft® Office Communications Server 2007 and Microsoft® Office Communicator 2007. The Mitel Live Business Gateway allows connectivity to Office Communications Server 2007 for both Mitel solutions and legacy voice infrastructures based on open industry standards such as SIP, XML and CSTA. Working together, Mitel® and Microsoft® are enabling enterprises to evolve their communications platforms in a smooth, cost-effective manner, to facilitate increased efficiency and productivity.