Reducing Corporate Footprint with Mitel IP Solutions

Mitel offers a number of technologies that are aimed at supporting alternative ways of working and, ultimately, the reduction of carbon emissions. From teleworking to virtual conferencing, it is our experience and practice that even the smallest effort can make a big difference. Mitel’s portfolio of IP solutions assists companies in reducing their carbon footprint by facilitating daily collaboration and communications without the need for travel. Our portfolio of solutions provides the underlying infrastructure to support:

Teleworking
EPA figures indicate that if 10 percent of North America’s workforce telecommutes just one day a week, we would conserve more than 1.2 million gallons of fuel per week.

• Enable employees to work from home with full access to voice mail, conferencing, and other features of the office phone system. Recent SMB surveys undertaken by Mitel in the United Kingdom indicate that 65 percent of small businesses cite a 50 percent increase in staff motivation and productivity as a result of having instituted flexible work arrangements. Further, approximately 40 percent of men and women indicate a willingness to forgo pay increases in favor of the ability to work from home a few days a week. Teleworking also has a direct impact on the bottom line in terms of decreasing facilities overhead by creating shared employee workspaces when in-person meetings are required.

Meet Globally, Stay Local
Reduction of corporate travel volume is easy to achieve by cutting unnecessary journeys. Flying the United States coast-to-coast, accounts for one ton of carbon dioxide and other greenhouse gases per person. Cutting travel also reduces costs. Coupled with the environment, companies have two powerful reasons to consider alternatives.

• Reduce the need for unnecessary corporate travel by keeping teams, workflows, and the communications devices that support them, connected.
• Manage all communications from one application with presence, instant messaging, telephony, video, and messaging.

Virtual Call Centers
Globally, 6.5 million contact center agents generate 9.2 million tons of carbon dioxide by commuting, or 6.2 million acres of forest. Mitel’s contact center solutions allow companies to scale their  contact center without increasing overhead—or to eliminate the physical center altogether. Companies can now recruit new agents outside their geographic area of operation and help employees eliminate the hassle and expense of a daily commute.

With Mitel’s contact center technology managers can dynamically manage operations from anywhere in the world. Connected via IP, staff can simply login to support the call center. Each Mitel Teleworker Solution server can support up to 128 simultaneous remote agents. Get full contact center integration with a Mitel 5224 IP Phone, a PC, a home router, and a high-speed connection.

Apply Green Building Principles
Finding efficiency gains are essential to slowing the growing demand for energy.

• Manage electricity costs by providing telephony control to building lighting.
• Enable employees working after hours or on weekends to control lighting and or heating for specific areas.

Green Partners
Mitel is establishing a green network of partners who are equally committed to reducing their impact on the environment.

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