USA [Change]SMB White Papers
A Common Sense Approach to IP TelephonyGuidelines for Selecting the Right System Provider - White Paper
-a Small Business Briefing Paper by IntelliCom Analytics
Many SMB decision makers feel ill-equipped to evaluate the wide variety of IP Telephony solutions that are currently available. In response, IntelliCom Analytics, independent industry analysts, have written this white paper that identifies the major attributes of a differentiated IPT solution for SMBs, rates all of the major vendors according to those attributes, clarifies several topics that frequently appear in “dueling” vendor presentations and marketing messages, and offers some questions that SMBs can ask prospective providers to help ensure a common understanding.
Delivering Value to Small Business:
Increasing Sales and Retaining Customers - White Paper
Increasing sales while keeping the bottom line intact – two things that all businesses, especially small businesses, struggle with on a daily basis. Advances in Voice over IP (VoIP) telephony have now reached a point where, in order to remain competitive, small businesses should re-examine how they could benefit from this technology. This paper outlines some of the ways in which VoIP and telephony can be utilized to improve the way your small business operates.
Bringing Unity to SMB Communications - White Paper Series
Part One – The Economics of Unified Communications
SMBs find new options for workforce and operations upgrades
Technology has redefined what it means to be a small to medium-sized business (SMB). The Internet and all its communications applications for telephony allow SMBs to look and act like their much bigger counterparts. At the heart of this technology is a concept called “Unified Communications.” It represents the intersection of traditional IP Telephony and advanced Internet applications and can launch SMBs into more valuable and efficient consumer communications, customer relationships and employee teamwork. This white paper series will reveal how Unified Communications can connect SMBs to their most valuable customers.
Bringing Unity to SMB Communications - White Paper Series
Part Two – Unified Communications in the Workforce
SMBs find offices—and customers—everywhere
Technology has redefined what it means to be a small to medium-sized business (SMB). The Internet and all its communications applications for telephony allow SMBs to look and act like their much bigger counterparts. At the heart of this technology is a concept called “Unified Communications.” It represents the intersection of traditional IP Telephony and advanced Internet applications and can launch SMBs into more valuable and efficient consumer communications, customer relationships and employee teamwork. This white paper series will reveal how Unified Communications can connect SMBs to their most valuable customers.
Bringing Unity to SMB Communications - Series
Part Three – Connecting to the Future for SMBs - White Paper
New developments open competition at all levels
Technology has redefined what it means to be a small to medium-sized business (SMB). The Internet and all its communications applications for telephony allow SMBs to look and act like their much bigger counterparts. At the heart of this technology is a concept called “Unified Communications.” It represents the intersection of traditional IP Telephony and advanced Internet applications and can launch SMBs into more valuable and efficient consumer communications, customer relationships and employee teamwork. This white paper series will reveal how Unified Communications can connect SMBs to their most valuable customers.