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- Mitel Software Assurance Program
- Training
- Customer Services
- NetSolutions Customer Center
- Repair Services
- Technical Support
- Applications Management Center
- Customer Care Online
- Accessibility
Support and Training
Mitel's global network of authorized Resellers provides responsive customer and solution support and resources everywhere Mitel's products are available - all fully backed by Mitel's Customer Care Center and Professional Services experts.
Accessibility
Mitel follows the disability access guidelines published pursuant to Section 508 of the Rehabilitation Act as part of its commitment to offer communications solutions designed to meet the wide assortment of end-user requirements.
Applications Management Center
This site provides a variety of support services to Mitel distributors and resellers.
Customer Care Online
Mitel's Web-based Customer Care Online (CCOL). CCOL is your own service portal that empowers you to generate and manage service requests online. CCOL provides you with key information about your site, system and the status of your order.
Customer Services
Mitel's North American Customer Services group provides various services to our North American Resellers. This support includes any aspect pertaining to order administration as well as general inquiries relating to this business region.
Mitel Software Assurance Program
The Mitel® Software Assurance Program provides long-term customer investment protection with end-to-end coverage for Mitel Unified Communications Solutions.
NetSolutions Customer Center
Here you'll find easy access to several of your NetSolutions Web-based products, including the Intelligent Network Operations Center (INOC), Hosted Web Conferencing, Online Bill Pay, Web Hosting and the New Customer Survey
Repair Services
Mitel is the ONLY fully authorized repair facility for all Mitel product lines. We offer convenient "one stop shopping" for Mitel Solution Providers for the repair of Mitel products.
Technical Support
Mitel provides global technical support exclusively to its network of over 800 service providers and partners through its offices in North America, the United Kingdom and the Far East. These offices primarily address the Americas and Caribbean; Europe, Middle-East, Africa and Asia Pacific regions, respectively.
Training
With our in-depth training for Technicians, Systems Managers and Sales Channel personnel, we aim to go that one step further, making our Customers and Sales people masters of their communications tools.