Mitel Divisions

Mitel Communications Solutions^®

Mitel^® provides a wide range of unified communication and collaboration (UCC) solutions to organizations of all types and sizes worldwide.

With best-in-class Mitel UCC solutions, you can:

• Transform your business. Simplify and integrate your communication and collaboration capabilities for more responsive, efficient, and profitable operations.
• Realize low system costs and a compelling ROI. Tailor a solution to your requirements and budget to deliver a clear and measurable return on your communications investment.
• Integrate UC with your existing IT environment. Built on Mitel’s Freedom Architecture, Mitel UCC solutions integrate with other technologies, leveraging existing IT infrastructures to build better communications that drive profitability throughout the organization.

Mitel NetSolutions^®

Mitel NetSolutions® offers a uniquely customer-focused model for providing businesses with enhanced local services, long distance services, complex data networks, mobile wireless services and Internet connectivity along with complete managed services to meet their total communications needs. In addition, Mitel NetSolutions provides local communications services specifically engineered and delivered for the Mitel family of communications platforms including the Mitel 3000 Communications System, Mitel 3300 IP Communications Platform, Mitel 5000 Communications Platform, Mitel SX-200 IP Communications Platform, Mitel SX-2000, and Inter-Tel Axxess^® systems.

Mitel NetSolutions customers have enjoyed industry-leading, first-level customer service hold times averaging 15 seconds or less for the past five years from our 100% North America-based customer support team. This focus on customer satisfaction along with Mitel NetSolutions’ robust product portfolio underscores an unrivaled commitment to high customer retention and continued growth and success.

Through our industry-leading Mitel NetSolutions’ portfolio of best in breed, regional, national and international telecommunications services, Mitel NetSolutions delivers powerful solutions that easily meet business requirements, surpassing any and all technical and geographic boundaries.

Mitel DataNet CommSource^®

Mitel’s DataNet division designs, installs and supports an integrated, comprehensive solution for our customers’ complex data and telecommunications LAN, WAN, or Storage Area Networks (SANs). The complete integration and validation of the LAN, WAN infrastructure, along with the implementation of state-of-the-art security policies, allows Mitel to provide the right environment for successful VoIP implementations.

By forming relationships with major manufacturers of hardware and software technologies, Mitel provides the routers, switches, security products, wireless connectivity, application servers and other devices required for a customer’s infrastructure to be ready for today’s enhanced technologies. We offer pre-sale design support, project coordination and installation support on our full line of server-based telephony products and IP telephony products and services.

Through its CommSource division, Mitel endorses and distributes peripheral telecommunications products, applications and services developed by third parties — many of which interface with our telephone systems—to its direct sales offices, dealers and value added resellers. CommSource’s extensive portfolio brings increased productivity, ease of operation and reliability to businesses of all sizes with products including analog and cordless telephones; audioconferencing bridges and accessories; call accounting; call logging/recording; computer telephony products; data equipment; headsets; installation equipment; message-on-hold; paging equipment; power protection and backup; premise wireless and videoconferencing systems; and other accessories.