Rajib Das is Senior Vice President of Global Service Delivery, responsible for the Professional Services, Support Services and Field Operations teams that comprise Mitel’s Global Services organization. Most recently, he was Vice President of Mitel Global Cloud Operations leading the high-growth cloud operations team across multiple regions.
Rajib brings to Mitel more than two decades of industry experience across cloud and managed services, product support and implementation services, and leading large and culturally diverse global service delivery organizations for multinational companies.
He joined Mitel in 2016 from Hewlett Packard, where as Senior Director, Cloud Services, he played a key role in the outsourcing of the cloud services delivery function from Avaya to HP. Prior to HP, Rajib was with Avaya for more than a decade, driving initiatives centered on service delivery, integration and quality improvements. Rajib has rich experience in managing large service delivery organizations across the globe, including in India, China, Argentina, North America and EMEA. In addition, he worked at Oracle, Philips, and Tata Steel in India in a variety of product support and finance roles.
Rajib completed the Executive Program in Business Management from the Indian Institute of Management (Kolkata, India), and holds a Bachelor of Commerce degree from St. Xavier’s College (Kolkata, India). He also completed the Company Secretary program from the Institute of Company Secretaries of India; the Cost Accountant program from the Institute of Cost and Works Accountants of India; and the Chartered Accountant program from the Institute of Chartered Accountants of India. Rajib has a variety of industry certifications, including ITIL Expert, Certified Support Manager and Six Sigma.