3 Unified Communications Trends to Move Mountains in 2014

    Unified communications is on its way toward becoming an exceptional springboard for businesses in 2014 (that is, if it’s not already). From UCC to UCaaS and beyond, UC is ready to stake its claim—and the year 2014 is looking like a mighty fine time to do so. With a projected compound annual growth rate of 15.85 percent from 2012 to 2016 (according to an October 2013 TechNavio research report), it’s easy to see the rapid pulse of the global state of UC.  Other industry pundits are forecasting similar exponential growth, like Transparency Market Research, which expects to see global UC revenue climb to $16 billion by 2015.

    Here are three more reasons why 2014 is going to be the year of UC:

    1. 1.     Microsoft Lync: It’s undisputable that Microsoft Lync has irrevocably changed the game for companies in the VoIP space, and it’s only bound to continue gaining steam as the New Year rolls in. One huge trend we’re expecting to see within the Lync realm? Augmenting Lync with voice capability.
    2. 2.     WebRTC: WebRTC—an open source project that aims to enable real-time, browser-to-browser communication capabilities—is almost here, and when it drops, it will absolutely change the face of both business and personal communications. We believe WebRTC will make even more significant strides toward completion in 2014.
    3. 3.     Video: Sure, video has been around for a while, but now it’s no longer being associated with just video conferencing—a main feature in today’s standard UC suite. For example, video is being touted as a way of document and content sharing for the enterprise, and more consumerized forms of video (like YouTube) are being touted as a means of conducting business. This will undoubtedly continue to unfold as we transition into 2014.

    What do you expect to see takeover the UC space next year?