ACCC selects MITEL
Sydney, AUSTRALIA, May 2015 – Mitel, a global leader in business communications, has been selected to provide the voice, unified communications and contact centre solution for the Australian Competition and Consumer Commission (ACCC), via open RFT.
According to Carl Jackson, Mitel ANZ Government manager, Microsoft Lync™, now Skype for Business™, is being widely adopted by Australian government departments as an enterprise-ready unified communications platform.
“However, CIOs are concerned about the number of vendors required to deploy it - as many as six different OEMs - which requires the integration of numerous third party components as well as managing the complexity involved with maintaining offerings from multiple sources.”
He said that adopting Mitel MiVoice for Lync, which is pre-integrated with the capabilities of Skype for Business, reduces the vendors involved to just two - Microsoft and Mitel.
“Mitel MiVoice for Lync is a low-risk, practical, least cost compliant way to adopt Skype for Business in government,” he said. “It embeds Mitel’s Call Control into the client, provides a contact centre that is fully integrated with Skype for Business, a reception console, remote gateways and a border gateway that are all guaranteed to work together,” he said.
Mitel’s open RFT wins reflect government’s trend toward the adoption of IP telephony, unified communications and collaboration and Skype for Business – without compromising high availability.
Issued by GRANNA| Public Relations on behalf of Mitel (Australia)
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