All the Same Business Communications Solutions You Need—Now in Plain English

    Mitel is in the business of helping businesses communicate better. And our solutions are as unique as the customers we serve. So you can imagine how varied our products are.

    To simplify things for our customers, today we’re launching new names for our solutions that are more descriptive, so you can easily find what you need. We have segmented them into three easily identifiable categories:

    diagrams-micloudMiVoice delivers all the tools you need for productive voice communication, including call control platforms and phones. It provides seamless communication among employees, partners, and customers throughout your business with features like auto-attendant, audio conferencing, Automatic Call Distribution, hot desking, mobile twinning, teleworking, and reporting.

    MiCollab provides users with a single access point for all their communications tools. This includes presence information, messaging and visual voice mail, and softphone capabilities that provide workers with an in-office communications experience regardless of location or device. It also provides an integrated set of collaboration capabilities, including scheduled and ad-hoc conferencing, desktop and application sharing, multi-point video conferencing, private and public chat and Web-based collaboration.

    MiContact Center provides robust, highly flexible and feature-rich contact center solutions, including agent and supervisor productivity tools, real-time and historic reporting, sophisticated call routing, customer self-service tools, and support for multi-media communication, including voice, email, web chat and social media.

    To find out more about our newly named solutions and to learn how Mitel can help you simply your business communications, check out this brochure.