Business Phone Systems Find Strong Pulse in the Healthcare Space

    Quick: What are the most important pieces of equipment in healthcare facilities?

    Did you think EMRs? A blood pressure monitor? EKG? These are all good answers, however, ranking among them should also be “business phone system.” After all, it’s the lifeline not only to and from the facility, but also throughout it.

    For instance, care providers can set their preferences so that callers dial a single number and it rings all of his or her devices. And when a provider calls a patient from a cell phone, his or her office number can appear in caller ID, so as to keep the provider’s cell phone number private. Care providers in remote locations or with specialized cases who require consultation with another provider can utilize the system’s audio and video conferencing capabilities.

    Having to constantly handle sensitive and confidential information, the healthcare industry is one that simply cannot compromise secure, voice and collaborative communications. Thankfully, every corner of this sector can be efficiently met with stellar communications technology. For instance, the right technology enables healthcare organizations to confidentially regulate data on mobile devices—something that research firm Ponemon Institute recently reported was a top concern for CIOs and IT and data security practitioners.

    The right communications solution should:

    • Provide efficient, best-value communication aimed at supporting your particular communication needs for timely decision-making and creating positive outcomes.
    • Be compatible with third-party solutions (like a lone worker alarm system, which ensures the safety of medical professionals who are working alone) for improved patient and staff safety and efficiency.
    • Integrate with existing infrastructures. For example, if you’re not ready to replace your legacy telephone system, you can find a business phone system that can integrate to accommodate your existing infrastructure.
    • Reduce the expense of missed appointments, provide valuable reporting to help manage service quality and provide outbound notification alerts to improve overall patient interaction.

    We know you’re aiming for exemplary healthcare communications and efficiency—it’s now time to achieve them. The first step to doing so is investing in a powerful and reliable business phone system. Download this buyer's guide to help you get started.