What You Should Know Before Deploying UC in the Cloud—Part 1

    Have you ever had a burning question about cloud computing or unified communications (UC) that you just couldn’t get a satisfactory answer to? Considering how IP technology has transformed business operations, communications and productivity, you may be stymied by a host of pressing inquiries.  

    While you might be chomping at the bit to dive into this $61.9 billion market, it only makes sense that you’d learn the A-to-Z essentials of UC before making an investment. In part 1 of our series, we’ll start getting you acquainted with one of the various types of IT deployment models

    Typically, there are four types of models that your company can choose from when investing in UC technology. The first is a dedicated, or site-specific, model—comprised of physical, dedicated hardware—while the other three include private, public and hybrid cloud models.

    Dedicated Model

    Before the introduction of more advanced technology, dedicated models were most commonly used within the data center. The technology consists of dedicated, physical hardware that is hosted and maintained at the site of the organization, requiring subject-matter experts to remotely login or visit remote sites to resolve problems. If you want to support multiple locations (such as branch offices), each site’s dedicated hardware must be independently provisioned so that all business requirements can be sufficiently met.

    Although it is more costly, for those with regulatory or other restrictions that require them to operate within physical locations, hardware that is dedicated to them would be ideal. However, if this doesn’t apply to you, then the cloud is undoubtedly your best option.

    Now, the question is: Which cloud model of deployment is right for you? In part two, we’ll discuss everything you need to know about the private, public and hybrid cloud models.