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Not Your Typical Business Phone System

Today’s powerful devices make so much more possible than just simple voice communications. You deserve a phone system that works as well with these devices as it does with more traditional phones—and much more.

MiCloud Is Everywhere

With Mitel, the cloud means you can take a whole communications system with you—without all the wires. Use your desk phone number on your personal mobile. Get company chats on your tablet. Video chat from a café. Check messages from the road. The list goes on. And with MiCloud, your system is hosted and managed by Mitel, giving you one less thing to worry about.

A personal communications dashboard

Give your employees one place to connect with each other, customers and suppliers with MiCloud on your desktop, mobile and tablet. It’s all about collaboration, boosting productivity, improving customer service, and helping employees to work smarter.

Go mobile with confidence

Access the same rich telephony and collaboration features you enjoy from your desktop anywhere, so you can seamlessly transition from the office to the airport, the golf course or your kids’ football practice. Available on iOS, Android and Windows devices.

How it all works

With Mitel, you get a business phone system that just works, but for those of you interested in what’s under the hood, let’s break it down. The brains of the system reside in our geo-redundant data centers and continue to provide service even in the rare event one goes down. Information and voice calls securely traverse the public Internet to reach their final destination using voice over Internet protocols (VoIP). Employees enjoy the same communications functionality regardless of whether they’re are in an office, on the road, or working from home.

Deliver a better customer experience with ease

Not every business has a formal contact center, but every business can benefit from contact center functionality. Regardless of the terminology (customer specialist, sales agent, support representative), your business needs to route incoming calls efficiently and measure customer service metrics effectively. With Mitel, you can get simple-to-use contact center functionality that has a direct impact on customer experience and how you track key business metrics.

Contact a Communication Specialist