Mitel CIMA Awards

The Mitel CIMA Awards will recognize the most innovative Mitel implementations. If your team implemented a Mitel Solution which delivered a value to your company, this is an opportunity to win the recognition you deserve.

Who Can Nominate?

Nominees are end-user businesses or organizations using Mitel solutions. Nominations may be made by the end users, their partners, or the Mitel sales rep. More than one submission per organization is allowed, however, a separate nomination form must be submitted for each category; e.g. Voice, Cloud, Contact Center, Collaboration, and Mobile. Partners will be recognized when announcing winners.

The winners will receive $500 (US) Amazon gift card or equivalent monetary value in local currency.

Judging Criteria

All nominations will be judged by the CIMA Award committee. Judges will evaluate nominees in each category according to the strategic value to the business, as measured by its:

  • Financial impact (returns on investment, assets, resources) through the creation of revenue opportunities or cost savings.
  • Customer service (i.e. acquisition,  innovation, retention).
  • The competitive advantage to the business/organization.
  • Ability to overcome the company challenges and how Mitel solutions helped reach business goals.

Award Categories

Companies who have excelled in the Voice Award category have optimized the extensive communication features, call control, and the desktop applications from Mitel.

Cloud ready communications are rapidly expanding in today’s marketplace. Winners of the Cloud Award will have demonstrated great coordination of cloud platforms that have produced high results for the company.

Contact Center
Contact Center Award recognizes excellent examples of integrating people and technologies. This could be specific metrics of productivity increases, better reporting capabilities, mobile chat, multi-channel, and outbound call capabilities. 

The Collaboration Award recognizes those who have leveraged Mitel solutions including chat, video, and instant messaging.

In today’s day and age there is a need to be constantly connected. The Mobile award will recognize customers who leverage Mitel Unified Communications on their mobile devices to improve business effectiveness and employee communication.

For Mitel Customer's:

Nominate Your Business

For Mitel Partner's:

Nominate Your Customer

See 2014 Winners Here.

All entries are due Friday, May 8, 2015Winners will be announced in June 2015.

Any questions please contact Liz Pedro at