Astrum Automotive

DaimlerChrysler Dealership, Astrum Automotive simplifies and enhances communications management and in the process saves considerably with Mitel IP communications

Customer Needs

• One brand and type of telephone exchange to replace multiple telephone exchanges
• More functionality such as speed dial and call forwarding
• Ability to call forward from branches to a central system
• Provide IP-DECT telephone mobility to all branches

Solution Components

• 15 x Mitel 3300 MX Controllers and below
• 6 x Mitel 3300 CX Controller
• 200 x Mitel 5224 IP Phones
• 250 x Mitel OpenPhone 27 (IP-DECT handsets)
• 9 x Mitel 5550 IP Consoles
• 1 x Mitel Enterprise Manager
• GSM integration

Results

The goals of the implementation at Astrum Automotive:

• Simplified management; transferring user telephones to other locations has been considerably simplified
• Savings of approx. 40 percent on infrastructure, and no less than 60 percent to 70 percent on telephone call costs
• Flexible deployment of attendants is possible and is no longer location-specific
• Scalable solution; expansion is possible in the future
• Phoning with DECT telephones is now possible in all branches

Astrum Automotive (PDF 298KB)