Barbour

Leading Fashion Brand Barbour Saves Costs and Improves Communication efficiencies with a Mitel IP Solution

About Barbour:

Type: Provider of classic and contemporary clothes
Locations: UK, Germany, France, Italy and Japan
Configuration: 3300ICP networked across 3 UK sites and roll out planned for overseas sites
Wesbite: www.barbour.co.uk

The Challange:

Rather than relocating their current telephone system to a new office at a significant cost, J Barbour and Sons made the decision to deploy a Mitel IP Communications Solution to meet current and future business needs. With three separate telephone systems at each site, support costs were very high and the management of the system was extremely time consuming such as performing a desktop move for a new starter and managing the different telephone systems.

Customer Needs:

• To improve communication efficiencies
• To streamline the management of the communications solution
• To have one single phone system working across 3 sites

Solution Components:

• Mitel 3300 IP Communications Platform (ICP)
• Mitel 5212 IP Phones

Results:

• 80% reduction in support costs
• Simplified moves, adds and changes
• Single phone system networking three sites together
• Saving on internal calls at no cost

Barbour (PDF 707KB)