Broker Network

Broker Network Insure Themselves with Mitel IP Solution

About Broker Network

Type: Network of independent commercial insurance brokers
Location: UK
Configuration: Mitel 3300 ICP to network 21 regional offices
Website: www.brokernetwork.co.uk

The Company:
Broker Network Limited is the UK’s largest and longest established network of independent commercial insurance brokers with over 170 members nationwide and total premium income of some £450m.

The Challenge:
Historically, the organisation’s 21 regional offices operated on a number of different phone systems, which inevitably meant network management proved to be a difficult task. Vicky Branson, Head of IT at Broker Network, aimed to move to an IP solution, to network individual sites together to create one seamless communications system.

Customer Needs:

• To network 21 regional offices together on one telephone system
• To deploy a communications solution that will grow with business’s requirements

Solution Components:

• Mitel 3300 IP Communications Platform (ICP)
• Mitel Unified Communicator® (UC) Advanced

Results:

• Scaleable communications solution that will evolve with the business
• Seamless IP networking between sites
• Improved team working with Mitel UC Advanced
• A next generation communications solution to add on business and customer improvement applications when desired

Broker Network (PDF 698KB)