Central Technology Services

When Remote Collaboration Is a Must

The Customer

  • Central Technology Services (CTS) – the information technology arm of Central Bancompany.
  • Headquartered in Jefferson City, Missouri.
  • Provides all aspects of IT support to Central Bancompany’s 13 affiliated banks at over 140 locations in Missouri, Kansas, Illinois, and Oklahoma.

Business Challenges

Provide executives at the banks’ widespread locations with the ability to engage in natural and spontaneous multimedia collaboration that boosts productivity and helps better serve customers.

Solution

  • An early adopter of Mitel® UC360™ Collaboration Point.

Results

  • Reduced travel costs. Multimedia collaboration with UC360 will reduce the need for executives to travel to meetings.
  • More spontaneous collaboration. Moving forward, multimedia collaboration will become a spontaneous and natural part of the work day at CTS, taking place in the personal office meeting space exactly when it is needed.
  • Cost-effective collaboration. UC360 will provide rich, multimedia collaboration at a fraction the cost of traditional multimedia solutions.

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