Col Crawford Motors

Col Crawford Drives Customer Service Improvements with Mitel

Company

Col Crawford Motors is one of Australia's largest multi franchise car dealerships. Representing 11 manufacturers, the dealership has operated for more than 40 years, and has 3 locations in Sydney’s Northern Beaches region.

Challenge

To improve the handling of inbound client inquiries, while reducing costs. Showroom environments are updated frequently, and employees need to move desks on a regular basis.

Evaluation

Selected because of Mitel’s flexibility, ability to grow, reduce communications costs and improve customer service delivery.

Choice

  • Mitel Communications Director on 3300 Platform
  • Mitel Intelligent Queue

Why Mitel

  • Greatly enhanced reliability
  • Allows flexibility to change as our company grows
  • Offers a very competitive cost effective solution

Learn More

Share

Watch

Ask Mitel

Have a question? 3 ways to contact mitel & Get Answers:

CALL OR CHAT

  • 1-866-641-8082
  • Monday-Friday,
  • 8am-6pm ET
Chat Now

Submit Question

Contact a Mitel Sales
Representative 24/7.

Submit Question

How to Buy

Connect with Mitel and our authorizedPARTNERS for solutions that are tailored for you.

FIND A PARTNER