Colerain Township

Ohio Township Trims Budget, Boosts Efficiency with Mitel

COMPANY
Colerain Township, Hamilton County, Ohio, population 65,000.

EVALUATION
Upgrade expensive, outdated analog communications system with efficient, cost-effective VoIP solution.

CHOICE
Mitel 3300 Communications Platform (ICP) with Mitel Application Suite, including Mitel Teleworker Solution, Mitel Audio Web Conferencing, Mitel Unified Communicator Mobile, and Mitel NuPoint Unified Messaging.

WHY MITEL?

• Savings. Clear and significant cost savings now and in the future.
• Efficiency. More productive employees, with better ability to deliver existing services and provide new ones to township residents.
• Teleworking and mobile extension. Key township personnel can be reached at all times.
• Audio web conferencing. Inter-office meeting and training capabilities save time and travel expenses.
• Improved government / citizen interaction. Direct inward dialing (DID) and messaging features ensure that government understands and can respond to residents' needs.
• Relationship with Mitel. Mitel understood Colerain's needs, explained their options, and developed a total solution tailored for the Township.

Colerain Township - Mitel Customer Highlight (PDF 766KB)