Concentra

Mitel Delivers Communications Infrastructure for New Antwerp Business Center of Concentra

The Company

Concentra is one of Belgium's largest multimedia media company with an extensive portfolio of media (newspapers, magazines, regional television, websites, books, radio). Spread over seven sites, more than 900 people provide daily news for different editions. The newspapers 'Het Belang van Limburg' and 'Gazet van Antwerpen' bring general news with a special focus on the regions, while the free newspaper 'Metro' is the main source of information for many commuters. Regional TV channels TV Limburg and TV-Oost, websites hbvl.be, gva.be and Hebbes.be, and free magazines like Jet Magazine and Newspaper Bargains are also member of the group. The printer division in Beringen also prints several publications for third parties. For more information, go to www.concentra.be.

About Concentra

Type: a multimedia media company comprising of: newspapers, free press, industry and services, audio-visual, books and magazines, classifieds and digital media. Location: Belgium: Head Offices in Hasselt (Het Belang van Limburg, TV Limburg), branches in Beringen (printers), Brussels (Metro, TV zender 8, Editorial Office), Antwerp (Gazet van Antwerpen) and Dendermonde (TV Oost). Netherlands: Heerlen (A&C Media), Roermond (TV Limburg), Almelo (Typische Uitgaven)
Configuration: 1 Mitel MXe 3300 server, 2 MXe controllers, desktop sets type 5312, 3 operator stations type 5550
Number of employees: 900
Website: www.concentra.be

Customer Needs

• More efficient and site-independent hardware management and maintenance
• Communications tools aligned with business needs and processes
• Increased availability, 24/7
• New ways of working facilitated by increased flexibility
• Smooth integration with Microsoft applications
• Integration with CRM and ERP system
• Integration with tools used by new generation employees
• Reduced telephone charges; internal mobile network no longer required
• A modern, latest generation, future-proof telephone platform.

Solution

• Mitel 3300 IP Communications Platform (ICP)
• Mitel IP phones
• Microsoft Office Communications Server (OCS)
• Mitel Unified Communicator Mobile.

Concentra (PDF 297KB)