Hancock Estabrook LLP

Mitel Mobility Solutions free lawyers to deliver personalized service anywhere, anytime, on any device.

The Company

Founded in 1889, Hancock Estabrook is a leading upstate New York law firm whose attorneys pride themselves on providing personalized service in a wide range of practice areas.

The Challenge

Replace an outdated communications system with a feature-rich solution that frees lawyers and support staff to work flexibly and effectively anywhere.

Business type: Law firm that provides full-service business, corporate and municipal counseling and representation
Location: Headquartered in Syracuse, New York
Website: www.hancocklaw.com

Customer Needs

  • Deliver personalized service to clients
  • Enhance effectiveness and boost productivity
  • Internal and external collaboration capabilities

Solution Components

  • Mitel® Communications Director (MCD) with Mitel Dynamic Extension
  • Mitel Unified Communicator® (UC) Advanced
  • Mitel Audio and Web Conferencing (AWC)
  • Mitel Teleworker Solution.

Results

  • Freedom to move
  • Immediate communication
  • Presence awareness
  • More ways to communicate
  • Cost savings
  • Multi-tasking capabilities

Hancock Estabrook, LLP Case Study (PDF 1.1MB)

 

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