Llewellyn Worldwide

Llewellyn Enters New Age of Communications with Mitel Technology

COMPANY
Llewellyn Worldwide, the world’s oldest and largest New Age publisher. .

EVALUATION
Upgraded and replaced an expensive, outdated, difficult-to-manage Avaya digital phone system with a cost-effective IP solution that can grow with the company.

CHOICE
Mitel® 3300 IP Communications Platform (ICP), Mitel Contact Center Solutions, Mitel Call Accounting, Mitel Applications Suite for the 3300 ICP with Mitel Unified Communicator® Mobile, Mitel Teleworker Solution, and Mitel NuPoint Unified Messaging™.

WHY MITEL?

• Cost effectiveness. Mitel provided the most attractive long-term cost of ownership.
• Call-plan savings. Call Accounting enables tracking of calls for identification of least expensive telephone service plan.
• Ease of administration. Mitel technology's stability and ease of administration frees IT for other tasks.
• Mobile capabilities. Sales and IT staff are always available during business hours, even when away from their desks.
• Flexibility. Easy modification ensures communication capabilities can change quickly to accommodate evolving needs.
• A positive relationship. Mitel took the time to understand Llewellyn's business and their requirements, and provided a Total Solutions Package geared to their exact needs.

Llewellyn Worldwide - Customer Highlight (PDF 720KB)