Madison Memorial Hospital

Hospital turned to Mitel Series X technology to help deliver uninterrupted services during a major expansion.

Organization
Madison Memorial Hospital located in Rexburg, Idaho, is a regional healthcare facility serving five counties in eastern Idaho.

EVALUATION
Replace the outdated Harris PBX with a voice and data solution connecting several hospital campuses, throughout major construction that delivers tailored business applications for improved communication.

CHOICE
Multiple networked Mitel 3300 IP Communications Platforms (ICPs) using the Mitel Communications Director with MXe redundancy, the Mitel Teleworker Solution, Mitel Unified Communicator® Mobile, Mitel Dynamic Extension, Mitel Audio and Web Conferencing, Mitel Enterprise® Manager Suite software.

WHY MITEL?

• Mobile accessibility. No more out of office with Dynamic Extension and UC Mobile, employees are now accessible whenever and wherever they maybe.
• Flexibility. Service during construction was seamless, with the Teleworker Solution employees had the flexibility to work from any where.
• Cost effectiveness. Not only are cost savings being witnessed in terms of reduced carrier charges, the hospital now has a solid applications platform that will grow with the hospital’s requirements.
• Redundancy. Complete redundancy with the MXe server, uninterruptable power sources and generator backups delivers solid performance.
• Centralized control. Customer has a single point of control to administer the locations networked using centralized trunking.
• Working relationship. Mitel’s partner is working with Madison Memorial Hospital, offering ongoing solutions geared to the healthcare field.
• Scalability. Mitel solution grows to accommodate the organization’s growth.

Madison Memorial Hospital - Customer Highlight (PDF 329KB)