Pacific City Bank
Unified communications from Mitel helps community bank focus on personalized service
About Pacific City Bank:
Unified communications helps community bank focus on personalized service
Type: Community-based commercial bank
Location: Headquartered in Los Angeles, California
Website: www.paccitybank.net
Customer Needs:
- Simplify and integrate communications to help staff in multiple branches offer personalized and prompt financial services to customers
Solution Components:
- Mitel Unified Communicator® (UC) Advanced
- Mitel Dynamic Extension
- Mitel Communications Director (MCD 4.0)
- Mitel IP Sets (Mitel 5330 IP Phone, Mitel 5340 IP Phone)
Results:
- Integrated voice and data communications
- Operational savings
- Seamless access to all employees on any device
- A single access point for better control
- Simplified, real-time communication and collaboration
Pacific City Bank (PDF 1.5MB)