Pacific City Bank

Unified communications from Mitel helps community bank focus on personalized service

About Pacific City Bank:

Unified communications helps community bank focus on personalized service

Type: Community-based commercial bank
Location: Headquartered in Los Angeles, California
Website: www.paccitybank.net

Customer Needs:

  • Simplify and integrate communications to help staff in multiple branches offer personalized and prompt financial services to customers

Solution Components:

  • Mitel Unified Communicator® (UC) Advanced
  • Mitel Dynamic Extension
  • Mitel Communications Director (MCD 4.0)
  • Mitel IP Sets (Mitel 5330 IP Phone, Mitel 5340 IP Phone)

Results:

  • Integrated voice and data communications
  • Operational savings
  • Seamless access to all employees on any device
  • A single access point for better control
  • Simplified, real-time communication and collaboration

Pacific City Bank (PDF 1.5MB)

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