Packaging Incorporated
Mitel 5000 Communications Platform gives packaging distributor a big solution in a small box
Company
A 50 person packaging and fastener supply company with locations in three states.
Challenge
To reduce conferencing and telephony equipment costs of ownership while improving overall voice efficiency.
Choice
- Mitel 5000 CP
- Mitel 8520 and 8560 Telephones
- Mitel Applications Suite (MAS) for the 5000 CP
- Mitel AWC
- Mitel NuPoint Advanced UM
- Mitel UC Express
Reasons
- Reduced leasing costs for phone system. The Mitel solution is approximately one-third the cost of their old Avaya switch.
- Higher quality audio conferencing at a significantly lower cost. Bringing conferencing in-house has delivered lower costs and better quality than their old hosted solution.
- Presence awareness. Graphical displays tell them where co-workers are, whether they are available, and how best to contact them.
- Ease of use. Their communications technology fits the needs and working styles of the people using it, so they can focus on just getting the job done.
- Flexible options for the support of remote locations.
Packaging Incorporated - Why Mitel Customer Highlight (PDF 3.1MB)