Sheldon College

Sheldon College Responds Rapidly with Mitel

The Company

Sheldon College, an independent, non-denominational, co-educational College based in Brisbane. Founded in 1997, Sheldon College caters to students from kindergarten (pre-prep) through to year 12. The 58-acre College campus includes a long day care facility for children from 15 months of age, and a 2,000 seat sport and entertainment centre with full event catering facilities. Sheldon College employs 210 academic and corporate staff supporting a student population of in excess of 1,500 students.

The Challenge

In order to further improve the efficiency of communications and reduce ongoing running costs, Sheldon College decided to deploy a Mitel unified communications solution.

Business type: Education, Private college for K-12 and preschool
Location: 58 acre campus in Brisbane, Australia
Configuration: Mitel Communications Director, Mitel Applications Suite, Mitel Unified Communicator Advanced, Mitel Unified Communicator Advanced Softphone, Benbria BlazeCast
Website: www.sheldoncollege.com.au

Customer Needs

• Efficient communications for teachers
• Lower communications costs
• Improved handling of parent inquiries
• A campus-wide emergency response system

Solution Components

• Mitel Communications Director (MCD) with Mitel Dynamic Extension
• Mitel Applications Suite (MAS
• Mitel Unified Communicator® (UC) Advanced
• Mitel Unified Communicator® (UC) Advanced Softphone
• Benbria BlazeCast

Results

• Reduced ongoing communications costs
• Automated phone inquiry system for sporting fixture information
• Phone system integrated with critical incident response system

Sheldon College (PDF 408KB)