Sullivan County Community Hospital

Rural hospital uses Mitel® to improve community care.

Company

Sullivan County Community Hospital is a 25-bed acute care facility located in Sullivan, Indiana.

Evaluation

Selection based on Mitel solution’s ROI strength and an excellent relationship with Mitel Exclusive Business Partner, Gibson Teldata.

Choice

Mitel Communications Director, Mitel Applications Suite (including Mitel NuPoint Unified Messaging™, Mitel Audio & Web Conferencing, and Mitel Unified Communicator® Mobile), Mitel Call Accounting, Mitel IP-DECT System, Mitel Enterprise Manager, Mitel Teleworker Solution, Mitel Speech Auto-Attendant, Mitel 5312 / 5340 IP Phones.

Why Mitel?

• Operational efficiency. The hospital can quickly add, move, and change single extensions or entire departments and no longer has to work around their phone system when planning projects.
• Excellent ROI. Mitel Call Accounting further improves ROI by allowing the hospital to defray costs across tenants. Also, the ability to leverage data fiber connecting campuses with voice was far less expensive than a healthcare-grade SMARTnet®
• Hotdesking. Employees have immediate access to personal phone settings from any location, enabling sharing of resources and more dynamic patient care.
• Enhanced productivity. Administrative and other staff are reachable through a single phone number regardless of location.
• Disaster recovery. Agents can access personal desktops and phone extensions anywhere, for fast recovery in the event of power failure or similar event.

Sullivan County Community Hospital - Customer Highlight (PDF 1.6MB)