Wayfarers Travel

Innovative Travel Agency Reduces Cost and Fuels Expansion with Mitel Teleworker Solution

Customer Needs

  • A single voice and data network for a multi-site business
  • Reduced voice traffic and costs and increased network flexibility
  • Improved customer service and operational efficiency

Solution Components

  • Mitel 3300 Integrated Communications Platform (ICP)
  • Mitel Teleworker Solution
  • Mitel 5240 IP Phones

Results

  • Single solution for all voice, data and web needs
  • Enhanced client service with sophisticated phone and web features
  • Ability for a small dynamic business to operate nationally with increased workforce flexibility
  • Reduced operational costs in terms of call charges, premises and staff wages

Wayfarers Travel (PDF 315KB)

 

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