Customer Success

Hyatt Customer Experience

70% of Hyatt hotels in North America are utilizing a Mitel solution.

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Centrinex improves agent productivity with multimedia

Founded in 2005 in Lenexa, Kansas, Centrinex is a national leader in contact center management and predominantly serves lines of business such as federal government, financial services, seminar groups, and inbound customer service.

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Carlsberg Breweries

Carlsberg has been working with equipment from Mitel since 1982. It’s the fourth biggest in the world, covering more than 500 different brands in more than 150 countries.

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Firmdale Hotels

In the 24/7 hotel industry, uptime is critical to guest service, making this task even more daunting. Firmdale Hotels tackled this problem head-on, deploying Mitel MarWatch fault and performance management to monitor and manage the service quality of their Mitel unified communication system.

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