Mitel financial services solutions are designed to extend the customer life cycle, reduce customer attrition, and support new business programs.
The Challenge
Current solutions are not focused on personalizing remote customer interaction, and they do not allow employees to stay connected to the office and customers when travelling.
The Answer
- Contact Center Solutions: Ideal for delivering personalized attention to your remote customers. Mitel’s solution ensures that customers’ calls are answered quickly and by the right banking experts.
- Mobility and Collaboration Solutions: Ensure that employees stay connected regardless of where they are. Mitel Mobility Solutions provide the same features that you have in the office while on the road.
- Audio and video conferencing: Give customers better access to your banking experts while increasing productivity. Conferencing eliminates travel between branches and provides on-demand employee training via Mitel’s rich collaboration tools.