When Starwood Hotels and Resorts went looking for a better way to handle their communications, they knew exactly what they wanted.
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Changes in customer behavior and emerging technologies are reshaping the customer experience. Are you keeping up?
Your easy to understand, jargon-free guide to choosing the best business phone system.
Companies across the globe rely on Mitel to power 2 billion connections every day so they can connect, collaborate and take care of their customers
“Preventing downtime that affects our customer base is always top of mind. If we can’t communicate with them, we can’t serve them and that is a big problem.
Find out how Tessie Cleveland Community Services Corporation (TCCSC) solved their unique communication challenges.
“What we were looking to do was standardize how everybody was getting information from each other as well as from the broader community. One of the strongest points of the new Mitel solution is that it allows us to communicate better and fosters more conversations between our community, students and staff.”
Changes in the interplay between technology, location, culture and business are transforming where, when and how we work.
Business communications systems come in many flavors—hosted in the cloud, premises-based, and hybrid. The decision can hinge on numerous factors, and to help get you started sorting through them, here's an infographic to guide you through some of the basics so you have a better idea which kind of business phone and communications system is right for you.
Want to see the technology powering Centrinex's customer experience? Check out Mitel's series of on-demand videos to see MiContact Center Business in action.