Mobile workers and consumers, by Rich McBee. MiContact Center, by Brian Spencer.
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MiContact Center Enterprise is a rich suite of seamlessly integrated Unified Communications and Collaboration (UCC) and contact center applications for intelligent interaction in the enterprise.
Discover our strategic vision for seamless communications and collaboration for the mobile enterprise, advancing real-time communications by innovating
See how MiContact Center Campaign Manager's progressive dialing vastly improves the productivity of outbound teams and helps businesses proactively engage customers and uncover new revenue opportunities.
Use MiContact Center Office to efficiently monitor, manage and route calls with real-time business intelligence, for both inbound and outbound contact center agent activity.
Learn how Mitel Phone Manager transforms business communications by giving users complete control over all phone features, reducing the need for training and also delivering business productivity and customer service enhancements.
With MiCloud Office, you get a business phone system that just works, but for those of you interested in what’s under the hood, let’s break it down.
In this video, we briefly recap announcements and key messages from Mitel Next January 2016 in Berlin, Germany. Announcements include Embedded Communications; Mobile Cloud Suite; Multi-ID; T-Mobile Netherlands Cloud & Clear; MiTeam; and healthcare technologies.
The way enterprises and their customers interact is changing. Do you have a smartphone? Then you already know that people are interacting, shopping, communicating, watching entertainment, getting news and working on their phones. Enterprises will need to re-shape their business models to stay relevant. If you are not ready for that future, here are some facts to get you moving.
Intelling Limited is a business processing outsource service, founded in 2012 by six industry veterans. Looking to establish itself as an industry expert and expand globally, Intelling teamed up with Mitel to power its customer experience.