Insights: Results

Showing 21-30 of 33 Total
White Paper White Paper

Call Recording for Healthcare

For more than a decade, healthcare operations in the United States have been urged by oversight bodies and related industries to migrate from the traditional paper-based method of record keeping to paperless or electronic documentation.

White Paper White Paper

An Introduction to Unifying Customer Experience with Microsoft Lync

This white paper provides an introduction to how businesses can unify customer experience using Microsoft Lync by leveraging the Mitel MiContact Center for Microsoft Lync solution. Mitel customer, Managed Solution, will be used as a case study to provide real-world examples of how Lync can be used to improve customer experience.