EMBARQ Smart IP Bundle Allows Customers to Focus on Business, Not Costly Equipment Purchase or Maintenance
Hosted Key System, small business, medium-size business, SMB, Smart IP BundleOVERLAND PARK, Kan., Oct. 30, 2007SM
The EMBARQ™ Smart IP BundleSM is the first of a new product line called EMBARQ™ Smart BusinessSM, which is designed to make businesses more productive by simplifying their communications and IT needs. With the EMBARQ™ Smart IP BundleSM, business customers can improve their customer service, increase office efficiency and maximize their return on telecommunications spending. Plus, equipment that normally would reside in a customer’s basement or closet is hosted in the EMBARQ network.
For as little as $499 a month with the EMBARQ™ Smart IP BundleSM, a customer can get reliable high-speed internet access, local and long distance voice service and IP enabled features. These features include a simultaneous ring to wireline and wireless phones, auto attendant, network administrator and end-user management capabilities through easy-to-use Web-based administration tools. In addition, it is a key system, so it offers multiple lines that are easily expandable. The customer can use their existing local area network (LAN) and is only required to purchase handsets.
The EMBARQ™ Smart IP BundleSM is available in Wake Forest, Fayetteville, Greenville, Hickory and Rocky Mount, N.C., and in Orlando, Ft. Myers and Naples, Fla. The product will be made available in other EMBARQ markets throughout the rest of this year and 2008.
“Normally features such as these are only available when a customer purchases complex customer premise equipment that sits in their basement or in a closet,” said Tom McEvoy, president of EMBARQ™ Business Markets. “However, because we are offering a hosted product, businesses of all sizes have these practical and innovative features through EMBARQ at their fingertips without the expense. Plus, EMBARQ’s reliable network gives customers added confidence their services will work when cable service may be unavailable.”
In addition, McEvoy said, the EMBARQ™ Smart IP BundleSM can be upgraded to grow as a customer’s business grows. “We offer features and plan choices to fit our customers’ needs,” McEvoy said. Plus, it can be easily managed through a Web portal providing them greater control, flexibility and savings in managing their services.
The EMBARQ™ Smart IP BundleSM uses the Mitel 3600 Hosted Key System. “We are pleased that EMBARQ has selected the Hosted Key System as their delivery platform to address the rapidly expanding hosted IP service,” said Mitel’s Senior Vice President, National Accounts / Business Development, Dan Mondor. “With our solution, EMBARQ can provide their customers with the same enterprise-grade integration features found in larger systems.”
“By leveraging the Mitel 3600, the EMBARQ™ Smart IP BundleSM is another example of EMBARQ demonstrating their ability to provide simple yet effective solutions for their business customers," said William Stofega, VOIP Research Analyst, IDC. “EMBARQ has been more aggressive in their competitive approach since becoming an independent company nearly 18 months ago and adding solutions such as the EMBARQ™ Smart IP BundleSM will only strengthen their position.”
Embarq Corporation (NYSE: EQ), headquartered in Overland Park, Kansas, offers a complete suite of common sense communications services. The company has approximately 19,000 employees and operates in 18 states. EMBARQ, which is expected to rank among the Fortune 500, is included in the S&P 500.
For consumers, EMBARQ offers an innovative portfolio of services that includes reliable local and long distance home phone service, high-speed Internet, wireless, and satellite TV from DISH Network® – all on one monthly bill.
For businesses, EMBARQ has a comprehensive range of flexible and integrated services designed to help businesses of all sizes be more productive and communicate with their customers. This service portfolio includes local voice and data services, long distance, Business Class High Speed Internet, wireless, enhanced data network services, voice and data communication equipment and managed network services.
EMBARQ believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home. For more information, visit embarq.com.
Headquartered in Ottawa, Canada, with offices, partners and resellers worldwide, Mitel is a leading provider of integrated communications solutions and services for business customers. Following its merger with Inter-Tel, Inc., Mitel offers customers greater flexibility and choice of solutions, from basic business communications to sophisticated unified communications, from pre-packaged to tailored applications, and from an outright capital purchase to a managed service. For more information, please visit www.mitel.com.
About the Hosted Key System
The Hosted Key System delivers all of the features and functionality of a key system with additional features that are specifically designed for the needs of small businesses. The system allows carriers to provide hosted business-quality voice services using any existing broadband data connection. Small business customers enjoy cost savings on their phone services and can rely on one vendor for all their business communication needs, allowing them to focus on their core business and bottom line.