Mitel Introduces New Carrier Communications Service to Market

PHOENIX, Arizona – April 29, 2008
Mitel Introduces New Carrier Communications Service to Market

Mitel Introduces New Carrier Communications Service to Market

Introduction of SIP Trunking by Mitel NetSolutions division delivers advanced IP communications to medium and large businesses

MitelMitel NetSolutions

Unique among U.S. business communications vendors, Mitel NetSolutions provides competitive local exchange (CLEC) services in 31 states and the District of Columbia, along with Inter-Exchange Carrier Services, including managed MPLS services and broadband Internet access, to customers throughout the United States. Featuring six to 32 trunks and 1.5 to 3MB of Internet access, Mitel NetSolutions SIP Business Trunks are a scalable solution specially suited to facilitate communications and applications convergence and optimized to capitalize on the advanced features present in the Inter-Tel 5000 and the Mitel 3300 IP Communications Platform (ICP).

“With this new service offering, we are providing a cost-effective choice for enterprises to simplify the deployment of VoIP,” said Jon Brinton, senior vice president of Mitel NetSolutions. “Mitel NetSolutions SIP Business Trunks service overcomes the major challenge in deploying SIP trunking allowing customers to realize all the benefits of reduced costs and best-of-breed multi-vendor product integration without the associated risks.”

For medium and large enterprises, the SIP offering provides a complete communications package, including:

  • Customers can purchase from six to 32 trunks with assigned telephone numbers via Direct Inward Dialing (DID), which is supported on the Mitel 3300 ICP and the Inter-Tel 5000
  • SIP trunks are offered at a significant savings over traditional PRI or TDM services
  • Customers also receive 500 minutes per trunk for U.S. long-distance, unlimited local calls, and up to 3MB of broadband Internet access
  • Other services include Local Number Portability, caller ID, E-911 audio conferencing and other productivity enhancing tools

From traditional local network services provided over the PSTN to hybrid solutions blending TDM offerings with IP services, to industry-leading advanced SIP providing advanced application delivery and support, Mitel NetSolutions offers a broad range of solutions backed by its industry-leading customer service and support. Mitel NetSolutions customers have enjoyed industry-leading first level customer service hold times of 12 seconds or less for the past three years from our 100 percent North America-based customer support team. Mitel’s ability to offer its customer a full solution that includes not only product, but also the on-going maintenance and support, as well as Internet and IP services is something that can not be matched in the industry.

The Mitel NetSolutions SIP Business Trunks service is currently available throughout the NetSolutions CLEC service area. More on the new service can be found at www.mitel.com/netsolutions.

About Mitel

Mitel delivers flexibility and simplicity in smart unified communications solutions and applications for organizations of all sizes. Combined with a full range of managed services that include voice and data network design and traffic provisioning, custom application development, and attractive financing options, Mitel is reinventing how successful organizations gain competitive advantage by easily collaborating and communicating over distance and time with customers, colleagues and partners. Mitel’s (www.mitel.com) US headquarters are in Phoenix, AZ. Global headquarters are in Ottawa, Canada, with offices, partners and resellers worldwide.