YUPIQ

Brand advocate discovery, engagement, and tracking tools for social media

YUPIQ Social Media Monitoring Solution gives you the tools that you need to keep on top of social media without wasting time. The solution lets you make sure that your customers are satisfied, your brand is protected and your contact center agents are working efficiently. The YUPIQ service integrates with all major social media sites including Facebook, Twitter, and LinkedIn to provide a unique combination of social media monitoring, one-on-one advocate engagement, and valuable advocate rewards for successfully sharing the brand message.

Mitel and YUPIQ came together in Mitel’s Contact Center Solutions which allows contact center customers to garner relevant information from the web regarding what is being said about their brand, product and service and provide proactive and responsive messaging to social media sites, industry blogs, wikis, knowledge bases and forums.

Contact

Will Fraser
Director of Marketing
Yupiq Corporation
email: will.fraser@YUPIQ.com
Office: 1.613.271.5993
www.yupiq.com