MSA Member Product Classification

Mitel Solutions Alliance (MSA) members and their products are listed and categorized within the Mitel Global Solutions Catalog (GSC). The GSC listing provides both company and contact information, and is intended to communicate a clear picture of 3PP product description and Mitel testing / interoperability status through useful search features and interfaces.

Test guidelines, resources, and requirements are essential in helping ensure that 3PP products work reliably for our end customers and minimize Mitel support burdens. The product classification process is modeled as follows:

•  Products step though the test program, achieving “Levels”
•  Levels are communicated to channel sales partners with a “Logo”
• The GSC lists products along with appropriate logo, as well as partner membership status (MSA Developer; MSA Preferred; MSA Gold Preferred)
• A product ‘Fact Sheet’ is published (e.g., versions, geographies, languages)

Key MSA integration / interoperability test and certification program features and requirements are summarized in the table below:

Next Steps

Existing MSA members interested in learning more about the MSA program test options should contact MSAInfo@mitel.com for more information.

Join MSA Now