Mitel Website Privacy Policy

Mitel is committed to protecting the security and privacy of your personal data and ensuring that we conduct our business in compliance with laws on privacy, data protection and data security. We hope that the policy information provided below will help you to understand what information Mitel may collect and how we may use, protect and share it.

What information does Mitel collect?

  • Personally-identifiable information
    Mitel only collects information that you provide to us. We do not collect any personally-identifiably information about you, such as your name, address, telephone number or email address (“Personal Information”) unless you provide it. In some cases, you provide this information to us directly. In other cases, you provide this information to us through our partners. Mitel will not knowingly collect or use any Personal Information collected from children for any purpose whatsoever.
  • Non-personally-identifiable information
    In addition to Personal Information, Mitel may also collect information that is not personally-identifying (e.g., type of Internet browser and computer operating system used; domain name of the website from which you came; number of visits, average time spent, pages viewed). This information is used by us to improve our website content, customer experiences and business practices.
  • Cookies
    When you visit our website, we may store some information on your computer that ensures we recognize you the next time you return to our site. If you prefer not to have this happen, you can choose to turn this feature off on your computer.

How do we protect the information we collect?

Mitel takes precautions that are consistent with industry practices to ensure the security of your Personal information. We strive to protect your Personal Information from loss, destruction, falsification, manipulation and unauthorized access or disclosure.

How do we use the information we collect?

When you provide us with Personal Information, we use it to respond to your inquiries, process your transactions, provide you with access to certain information or to generally support our business relationship.  In some cases, Mitel’s website contains links to other websites. Mitel is not responsible for the privacy practices or the content of any websites other than its own.

How do we share the information we collect?

We may share your Personal Information with our affiliates or with our partners, including our subcontractors and third party service providers, in order to support the uses mentioned above.

Are there any exceptions?

Mitel will only disclose your Personal Information, without your consent, if we are:

  • Required to by law; or
  • Must do so in support or protecting our own rights, such as to collect monies owed or to seek legal remedies.

In either case, Mitel will only disclose the Personal Information to the extent required. We are not required to protect Personal Information that is publicly available.

How can I update my information?
It is import to Mitel to ensure that the information we have is accurate and complete. To update your Personal Information, please contact the Mitel Legal Department.  All information we receive will be retained in accordance with Mitel’s Record Retention Policy.

By using our site, you are agreeing to the practices we have described.

If you have any questions or comments, please contact the Mitel Legal Department. Any changes to this policy will be posted in a timely fashion. Check back often for any updates or changes.