iConnect

iConnect provides a cost effective and secure method of extending the hotel’s telephone system to the guest’s own mobile device for the period of their stay.

This capability enables guests to use their own device to make and take VoWiFi calls within a hotel, resort or cruise ship. Staff and guests are connected wherever they are.
The guest or passenger can access iConnect from a native SIP client or a dedicated customer loyalty application to simplify accessing and booking hotel services. The solution is fully integrated with the Property Management and Telephone system.

Overview

  • Secure SIP Telephone client
  • Location aware
  • Simple registration & authentication process
  • Native XML content
  • Embedded browser content
  • Provide customised guest content
  • Authentication via PMS interface
  • Android Support
  • Blackberry Support
  • iOS Support
  • Windows Support

Connectivity

  • Content available off line
  • Embed external web page links.
  • SIP client only or combined option with guest content
  • Up to 3 devices per room license
  • SIP trunk connected to PBX
  • SIP gateway appliance or virtual deployment
  • Direct PBX integration available
  • iCharge integrated
  • InnLine integrated

Administration

  • Communicate with guests across the WLAN.
  • Administration license with staff content
  • Maid status
  • Information broadcast via URL re-direction

Guest Features

  • Incoming/Outgoing calls via PBX
  • Communicate between guests & staff over the WLAN
  • Access to speed dial list
  • Access to Guest Messaging & Wakeup Management
  • Guest services delivered to a smartphone or tablet