Help staff focus on guest experience and operational efficiency
Free your staff from their workstations—mobility features, cordless, wireless and mobile devices keep staff in contact regardless of location. Plus, give your guests a world of new possibilities – like greater mobility, control and personalization – by letting them federate their mobile devices with their rooms.
Flexible options for different needs
No two hotels are alike. The exciting thing about cloud communications is that migrating to a cloud deployment is a highly configurable and flexible proposition.
Flexible hybrid cloud architecture
The key to understanding the hybrid cloud approach is recognizing that there are two key but very different architectural elements that deliver the power of the cloud for hotels:
• Voice Application Service (VAS)
• Hospitality Application Suite (HAS)
The voice challenge
If you’re like the majority of hotels with analog phones in your guest rooms, you face some unique challenges to moving your voice services to the cloud. Fortunately, the hospitality experts at Mitel have been working for years to perfect simplified, well-integrated migration paths for technology environments just like yours.
Mitel Hospitality Application Suite
iCharge enables front and back office applications to be connected within a single hotel or across multiple properties. A comprehensive set of call accounting features enable hotel staff to manage billing for guests and administration teamsLearn More
InnLine is a fully featured hospitality messaging application focused on the needs of guests and hotel staff. In addition, InnLine delivers a range of system wide features including multilevel auto attendant.Learn More
iConnect enables your guests to federate their own mobile devices to their room over WiFi. Their mobile device becomes an extension of the hotels voice system to enable guest mobility throughout the propertyLearn More
IPConnect provides flexible ‘High Speed Internet Access’ bandwidth management and billing for wired and wireless guest connectivity.Learn More
The iPGS mobile application delivers relevant ‘in moment’ content to enrich the users experience. The application cab be used to promote revenue generating guest services.Learn More
HotelMGR automates and tracks guest service quests, facilities requests and scheduled maintenance to improve guest service. Hotel MGR can be integrated into Mitel wireless handsets and mobile devices to improve operational efficiency.Learn More
The Best Path to Cloud Communications
Empower your employees and delight your guests with technology that transforms the experience for both.Download Brochure
Contact a Hospitality Specialist