Management and Reporting

Knowing what’s happening on your communications network helps you deliver outstanding service to your users. To support those managing your communications infrastructure, we deliver tools that facilitate system configuration and user provisioning, identify points of inefficiency, and highlight optimization opportunities. These tools include the embedded system management application delivered in each Unified Communications and Collaboration (UCC) platform and are supported by additional applications.

  • Mitel Enterprise Manager

    Mitel Enterprise Manager is a suite of management tools that allow simple configuration, control, and management of Mitel's enterprise product portfolio. It allows access to multiple sites and systems from a single interface, lowering business costs and increasing staff productivity.

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  • Mitel Business Dashboard

    Mitel Business Dashboard provides business-wide telephony reporting to help businesses manage their day-to-day operations.

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  • Mitel Call Accounting

    Mitel Call Accounting enables you to monitor and control telecommunications costs and offers optional subscriber services and traffic analysis.

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  • Emergency Response Solutions

    Accurately dispatch Emergency Services to the exact location where an E-911 call originates using Mitel Emergency Response Adviser.

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  • Session Initiation Protocol (SIP)

    Supporting SIP across your enterprise is easier with Mitel’s innovative suite of platforms, applications, and desktop devices. A philosophy of openness provides you a lot more flexibility and native connections without the need or expense of a “translator box.”

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