You already are familiar with Microsoft Lync and use it for such functionality as IM and the presence tool for locating fellow employees. But when it comes to mission-critical voice, you need a solution that fits the Lync environment, is reliable and doesn’t introduce complexity.
MiVoice for Lync does just that. It augments Lync’s capabilities with reliable voice and mobility. Best of all, it integrates seamlessly with Lync—so seamlessly, in fact, that it’s simply part of the Lync client.
Voice Made Easy
MiVoice for Lync addresses both small business and large enterprise needs with the broadest range of communication features available, robust call control and support for a wide range of innovative desktop devices and applications. And it does it without the need to integrate third party components, so you avoid vendor sprawl and the complexity and costs associated with managing products from multiple vendors.
Familiar, Yet More Functional
With MiVoice for Lync, your employees gain access to a complete range of telephony features without having to leave their familiar Lync environment. And with mobility as a core component, it provides an in-office experience anywhere—on the road, at home, or just down the corridor.
MiVoice extends the Lync client to Mitel voice call control features, such as click-to-call, incoming call device selection, and more. It includes in-call features like forward, transfer, and embedded conferencing. Workers can control their desk phones and mobile devices and move calls between devices, all from within the Microsoft Lync client.
With MiVoice for Lync, you choose your deployment strategy, whether in a premises-based, cloud-based or hybrid deployment. And MiVoice for Lync integrates with both premises-based and cloud-based Lync implementations.
Not Just for Use with Microsoft
MiVoice for Lync is built on the open, fully modular Mitel Freedom Architecture that is agnostic when it comes to third-party business applications and unified communications components. Mitel provides integration with the industry’s most widely deployed back office applications, such as VMware and Salesforce.com, so that it fits your chosen IT framework.