Benefits of the MiVoice Office Call Reporter Application
All your call reports in one place
Employees no longer need to flip between multiple applications to analyze call logs or reports. Instead they can view them all in a web-based interface accessible from any browser on Windows, Mac or tablet.
Never lose a customer call again
Break the cycle of lost customer calls. Easily identify inbound calls which weren’t answered to ensure that you always deliver the customer service levels expected.
Fully analyze your call traffic
Quickly and efficiently analyze all call performance and agent activity to ensure you’re putting your best foot forward in every customer interaction.
Part of the MiVoice Office Application Suite
With the MiVoice Office Application Suite, your small business has everything you need to enhance your employees’ overall productivity, customer service delivery and quality of decision making.
Download the MiVoice Office Call Reporter Datasheet
Talk to a Collaboration Specialist
- Web-based interface—accessible from any compatible browser on Windows, Mac or tablet
- Comprehensive filtering enables reporting of only relevant calls
- Call logging provides call lists reports
- Detailed call analysis
- Pre-configured, out-of-the-box reports
- Easy reports and filters sharing between users
- Automated report generation with report scheduling
- Distribute reports via email or save them to a network share