Mitel Services and Support

Mitel Services and Support: Listening. Responding.

At Mitel, what happens after the sale is just as important as what happens before – even more so because now our customer’s business is on the line.

We operate a comprehensive Services and Support organization that provides all levels of assistance to our customers and authorizedPARTNERs. From literal hands-on implementation to training to technical support, we do whatever it takes to make businesses successful.

Professional Services

A breadth of services that help ensure customers get maximum value from their Mitel solutions.

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Managed Service Solutions

A complete package of services for a fixed monthly price.

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Technical Support

Helping our service providers and partners help their customers.

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Repair Services

If it’s not right, we make it so.

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Training

From user training to partner certification, our training approach addresses all learning styles, budgets, and schedules.

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Customer Care

Mitel's web-based Customer Care service portal that empowers customers to generate and manage service requests online.

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Product Documentation

Our online library provides easy access to a wide variety of product documentation.

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Accessibility

Mitel follows the disability access guidelines published pursuant to Section 508 of the Rehabilitation Act as part of its commitment to offer communications solutions designed to meet the wide assortment of end-user requirements.

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