| (a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. |
Supported |
NuPoint Unified Messaging (UM) works with standard telephone lines, which provide a standard non-acoustic connection point for TTYs. |
| (b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. |
Supported |
The NuPoint UM server conforms to this standard by supporting the US Baudot TTY signaling protocol.
NuPoint UM’s TDD feature supports telecommunications devices for the deaf (TDDs). Using NuPoint UM, hearing-impaired TDD mailbox owners can receive TDD-generated text from other users.
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| (c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. |
Supported |
Almost all the functions and capabilities on a standard NuPoint UM server are available to hearing-impaired TTY mailbox owners and callers. |
| (d) Voice mail, messaging, auto attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. |
Partially Supported |
NuPoint UM enables a user to adjust response times, but does not provide an alert to indicate time is running out. Instead, the system prompts the user to make an entry, be routed to a predefined extension, or be disconnected. |
| (e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. |
Partially Supported |
Caller ID is not available for TTY in NuPoint UM’s TDD application; however, a caller’s identification is audibly announced to users who cannot see. |
| (f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. |
Partially Supported |
NuPoint UM automatic gain control (AGC), when deployed with some of the supported SIP to TDM gateways, adjusts weak and strong signals to make the output level constant. AGC determines the playback level for recorded speech. |
| (g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. |
Supported |
All user-adjustable audio characteristics of NuPoint Messenger, such as playback amplitude and playback rate, reset automatically to their default levels once a user hangs-up the telephone. |
| (h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. |
Not Applicable |
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| (i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. |
Not Applicable |
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| (j) Products that transmit or conduct information or communication shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. |
Supported |
The NuPoint UM provides reliable recording and playback of the tones used by devices such as TTYs. |
| (k)(1) Products which have mechanically operated controls or keys shall comply with the following: controls and keys shall be tactilely discernible without activating the controls or keys. |
Not Applicable |
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| (k)(2) Products which have mechanically operated controls or keys shall comply with the following: controls and keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs (22.2 N) maximum. |
Not Applicable |
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| (k)(3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. |
Not Applicable |
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| (k)(4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. |
Not Applicable |
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