Software Assurance and Support is recommended for customers to help optimize the performance and value of their Mitel Unified Communications solution. It delivers excellence in software support – providing access to software updates and new functionality – and ensures that the Mitel authorizedPARTNER is backed by our highly skilled technical support resources.
- Standard Software Assurance is Mitel’s core software support offering, which includes access to new software releases, updates, technical support services during normal business hours, and online knowledge base.
- Premium Software Assurance is Mitel’s enhanced software support offering extending Standard Software Assurance and Support with 24/7 technical support coverage.
- Stay current. Keep up to date on Mitel's latest Unified Communications software releases to take advantage of new functionality to help improve productivity and operations for your organization.
- Deliver operational excellence and reduce risk. Address system issues through access to software updates and Mitel's highly skilled technical resources through your Mitel authorizedPARTNER.
- Control lifecycle costs. Budget more efficiently and help realize long-term investment protection in Mitel software solutions.
Mitel Technical Support
Mitel provides global technical support to our service providers and partners through our offices in North America, the United Kingdom, EMEA, and Asia Pacific.
Our partners and customers can rely on Mitel’s team of technical support professionals who provide high-quality, prompt, and efficient technical and product-related support.
To locate a Mitel authorizedPARTNER or service provider in your area: