Implementation Services

From concept to installation, your communications solution will be planned to perfection

Companies invest time and money to ensure that they choose the right IP telephony solution to deliver benefits throughout the organisation and to ensure that the business is successful. The justification for this investment is likely to include a business case based on improving methods of contacting customers and operational efficiencies.

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Services Available:

Design Services
As equally important in getting the right solution to deliver business benefit, is ensuring that the solution is resilient and system availability is maximised. With detailed knowledge of the Mitel IP telephony, contact centres, messaging systems and mobility solutions, Mitel consultants ensure that a new or enhanced solution provides the level of system availability required.

Project Management Services
Critical to the successful implementation of a new voice solution or major upgrade, Mitel project management teams are experts in delivering projects based on the principles of quality, time and cost. Using industry best practice processes, each project is planned and managed to ensure business success.

Installation Services
Purchasing a new or replacement telephony system is a significant investment for any organisation and key to a smooth implementation is a quality installation service. Mitel has experience throughout its history of implementing customer telephony solutions of all sizes and levels of complexity and in all regions of the globe. Certified field service engineers are trained to ensure that they have the detailed knowledge of the products in the Mitel solution providing a level of expertise that will deliver confidence as part of the solution.