Solution finder

Find the communications platform that best fits your needs and preferences from our broad portfolio of industry-leading technology. Small to large. Cloud to premises. There’s something for everyone.

MiCloud Office

Essential

$24.99

Premier

$34.99

Elite

$39.99

Features

Connected DevicesYesYesYes
40+ Business Phone FeaturesYesYesYes
Dedicated phone numberYesYesYes
Personal / Group VoicemailYesYesYes
Unlimited Calling PlanYesYesYes
Parallel RingingNoYesYes
Click to DialNoYesYes
Voicemail to EmailNoYesYes
Unified MessagingNoYesYes
Team Collaboration AppsNoYesYes
iPhone & Android Mobile AppsNoYesYes
Microsoft IntegrationNoYesYes
CRM IntegrationNoNoYes
Business AnalyticsNoNoYes

Phones

68xx SeriesYesYesYes
WirelessYesYesYes
ConferenceYesYesYes
FaxingYesYesYes

Applications

MiTeam CollaborationNoYesYes
Business AnalyticsNoYesYes
Attendent OptionsNoYesYes
Call CenterNoYesYes
Advanced CRM IntegrationNoYesYes

MiCloud Business

Essential

$24.99

Premier

$34.99

Elite

$39.99

Features

Connected DevicesYesYesYes
40+ Business Phone FeaturesYesYesYes
Dedicated phone numberYesYesYes
Personal / Group VoicemailYesYesYes
Unlimited Calling PlanYesYesYes
Parallel RingingNoYesYes
Click to DialNoYesYes
Voicemail to EmailNoYesYes
Unified MessagingNoYesYes
Team Collaboration AppsNoYesYes
iPhone & Android Mobile AppsNoYesYes
Microsoft IntegrationNoYesYes
CRM IntegrationNoNoYes
Business AnalyticsNoNoYes

Phones

68xx SeriesYesYesYes
WirelessYesYesYes
ConferenceYesYesYes
FaxingYesYesYes

Applications

MiTeam CollaborationNoYesYes
Business AnalyticsNoYesYes
Attendent OptionsNoYesYes
Call CenterNoYesYes
Advanced CRM IntegrationNoYesYes

MiCloud Enterprise

Essential

$24.99

Premier

$34.99

Elite

$39.99

Features

Multiple Connected DevicesNoYesYes
40+ Enterprise Business Phone FeaturesYesYesYes
Dedicated Phone NumberYesYesYes
Unlimited Calling PlanNoYesYes
Personal/Group VoicemailYesYesYes
Voice Mail with Email ForwardingYesYesYes
Parallel RingingYesYesYes
Unified Messaging (presence, IM, click-to-call,collaboration, call history,and visual voicemailYesYesYes
Team Collaboration AppsYesYesYes
TeleworkerNoYesYes
Web Client/Desktop ClientYesYesYes
Android and IOS Mobile ClientsNoYesYes
Microsoft IntegrationYesYesYes
CRM IntegrationYesYesYes
Business AnalyticsYesYesYes
Hot DeskingYesYesYes

Phones

5300 SeriesYesYesYes
WirelessYesYesYes
ConferenceYesYesYes
FaxingYesYesYes

Applications

MiCollabYesYesYes
Video/Web ConferencingNoYesYes
Business AnalyticsNoYesYes
Agent OptionsYesYesYes
Call CenterYesYesYes
Advanced CRM IntegrationNoYesYes

MiVoice Office 250

Essential

Premier

Elite

Features

Auto attendantYesYesYes
Voice MailYesYesYes
ConferencingYesYesYes
TwinningYesYesYes

Phones

8528/68, 53xx, 6863/65, SIP DECTYesYesYes
Additional DevicesDECT 112DECT 113DECT 114

Applications

ManagersPhone Manager LightPhone ManagerPhone Manager,
Phone Manager Mobile App
SoftphoneNoYesYes
CRM IntegrationNoYesYes
MiCC OfficeNoNoYes
Campaign ManagerNoNoYes

MiVoice Business Express

Essential

Premier

Elite

Features

Call Forwarding, Call History, Call Notification, Click to Call, Do Not Disturb, Hotdesking, IM Chat, Import Contacts, OfficeLink, Presence – IM & Voice, Visual Voicemail, Web Window (RSS)Call Forwarding, Call History, Call Notification, Click to Call, Do Not Disturb, Hotdesking, IM Chat, Import Contacts, OfficeLink, Presence – IM & Voice, Visual Voicemail, Web Window (RSS)Call Forwarding, Call History, Call Notification, Click to Call, Do Not Disturb, Hotdesking, IM Chat, Import Contacts, OfficeLink, Presence – IM & Voice, Visual Voicemail, Web Window (RSS)
ACD IntegrationNoYesYes
Ad hoc CollaborationNoYesYes
Calendar IntegrationNoYesYes
Call HandoffNoYesYes
Dynamic Status – Selective ringingNoYesYes
Google IntegrationNoYesYes
LaunchpadNoYesYes
Softphone – Audio & Video CallsNoYesYes
Additional SoftphoneNoNoYes
Additional TeleworkerNoNoYes
MiTeamNoNoYes
Salesforce IntegrationNoNoYes

Phones

53xx, SIP DECT53xx, SIP DECT53xx, SIP DECT

Applications

MiContact Center Business (Contact Center Starter Pack)NoYesYes
Phone agent interfacesNoYesYes
MiCollab clientNoYesYes
DashboardsNoYesYes
426 reportsNoYesYes
ForecastingNoYesYes
Call recordingNoYesYes
Multi-site resiliencyNoYesYes
Out-of-the-box IVR messaging and routing for up to 1200 agentsNoYesYes
Digital capabilities and speech-enabled self-service IVR optionalNoYesYes

MiVoice Business

Essential

Premier

Elite

Features

Standard Features
Presence – IM & VoiceYesYesYes
Visual Voicemail YesYesYes
Web Window (RSS)YesYesYes
ACD IntegrationNoYesYes
Ad hoc CollaborationNoYesYes
Calendar IntegrationNoYesYes
Call HandoffNoYesYes
Dynamic Status – Selective ringingNoYesYes
Google IntegrationNoYesYes
LaunchpadNoYesYes
Softphone – Audio & Video CallsNoYesYes
Additional SoftphoneNoNoYes
Additional TeleworkerNoNoYes
MiTeamNoNoYes
Salesforce IntegrationNoNoYes

Phones

53xx, Sip DECT53xx, Sip DECT53xx, Sip DECT

Applications

MiContact Center Business (Contact Center Starter Pack)NoYesYes
Phone agent interfacesNoYesYes
MiCollab clientNoYesYes
DashboardsNoYesYes
426 reportsNoYesYes
ForecastingNoYesYes
Call recordingNoYesYes
Multi-site resiliencyNoYesYes
Out-of-the-box IVR messaging and routing for up to 1200 agentsNoYesYes
Digital capabilities and speech-enabled self-service IVR optionalNoYesYes

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