Mitel Technical Support

Mitel provides global technical support to our service providers and partners through our offices in North America, the United Kingdom, EMEA, and Asia Pacific. Our partners and customers can rely on Mitel’s team of technical support professionals who provide high-quality, prompt, and efficient technical and product-related support.


Beyond the initial implementation, Mitel will support you throughout the life of your solution with a broad choice of services: maintenance plans tailored to your preferred level of incident resolution; an advanced remote monitoring service; reliable warranty and repair plans; and sound Software Assurance coverage as your solution evolves and grows. Mitel managed services ensure every aspect of your solution is taken care of by professionals, enabling you to rest easy and focus on your core area of business. For a complete single-provider solution, the addition of Mitel US network carrier services can deliver esteemed call quality and consistent service.

Design and Deploy

Mitel's professional services portfolio helps customers maximize their investment in Mitel's world-class communications solutions. Our professional services provide expertise in implementing and optimizing Mitel solutions in a customer’s network and business environment. We support Mitel partners in their efforts to help customers realize the benefits and return from their communications investment.